FAQ

We hope this article will help you with some valuable information before deciding on booking our services

ABOUT US 

1. What is your style ?

Our style in photography is a combination of respect for authenticity, documentary and creative expression. We are the storytellers who will capture specific moments of your wedding day through images !

2. How much do you charge ?

We offer different basic packages. So please tell us what you need, then we’ll send the suitable quotations.

3. How long have you been in business and what achievements have you made ?

I have been a professional wedding photographer since 2011, and have conducted thousands of photoshoots, including weddings, pre-wedding, engament, family portraits.

My clients are not only in Vietnam but also come from different countries around the world. I’ve also traveled and photographed in Australia, Europe, Korea, India, Bali, Thailand…

I am one of the winners of many grand prizes of JuneBug Wedding (one of the largest wedding magazines in the world) and have received awards from the most prestigious wedding communities including Fearless Photographers, ISPWP, Mywed Wedding… 

4. Why us ? 

• We have many years of experience, especially with foreigners. 

• We are a talented, professional and polite team.

• We have won multi international photography awards, and our images are widely recognized in major wedding communities over the world. 

• We’re hard-working, dedicated to our work, and have a high sense of responsibility.

• We don’t try to be the best but always try to be better !

 OUR SERVICES 

5. What type of wedding have you photographed ?

We have captured various kinds of weddings including: Beach weddings, tropical/garden weddings, elopement weddings, Churches weddings, Buddhist blessing weddings, same-sex weddings, Western/Vietnamese/Chinese,/Hongkong/Indian Weddings…under the rain, and even in storm.

6. Do you offer videography ?

We have professional filming service

7. Do you travel for work ?

We often go around Vietnam and different countries in Asia, Europe…With far-away locations, there will be extra fees for transportation and accommodation. However, we will make the best deal for you.

8. Do you provide wedding dresses ?

We offer wedding dress and shoot day dress

9. Do you provide make-up & hair services ?

We have make-up and hair artist in our team. Our style is luxurious, pure, clean, and in line with photography. With a pre-wedding package, the make-up artist will follow us and retouch make-up/hair.

10. Do you design and make the photobook albums ?

We have album designed and printed premium albums with the latest technology.

ABOUT THE IMAGES 

11. How do you edit the images ?

Editing images is a balance of blending colors, lighting and contrast with our general style. We respect natural elements, so the pictures will not be over photoshopped in any way.

12. How long before we receive the pictures ? How many pictures and what quality ?

Normally, we will complete the product within 3-5 weeks from the date of shooting.
In case you want to receive the product URGENTly, you can notify me in advance of the date you need to receive the product, our side will give priority to completing it for you in at least 5-7 days and no fees.

In terms of product quality, you can be completely assured when doing urgent work. Because before printing all products, my photoshop department will send a demo, close the print, ask your requirements to perform until you agree to close the print, then send it to print.

13. How do you send pictures to couples ?

You arrange to stay in Vietnam for about 5 to 7 days to take pictures and receive products
We can contact international shipping to have it shipped to you and you will pay for it

PROCEED THE BOOKING 

14. How does the confirmation procedure work?

• Firstly, please provide us your information, selected packages and shooting date (we’ll send the booking form to you).

• The next step is to process the deposit, your shooting date will be secured when we received the payment.

 OTHER QUESTIONS 

15. How long in advance do we have to book ?

Our couples often book from 6 – 12 months in advance, sometimes a couple of months. The peak seasons are April, May, June and December, we usually have a lot of bookings during that time. So you need to book as soon as possible to ensure a certain date. The principle of our work is first come, first serve, we treat all of our clients equally.

16. Can we change the date after the book ?

For any unforeseen reasons (bad weather, sudden illness …), you can change the date without incurring any costs.

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CONTACT INFO

Website: tuart.vn
Facebook: www.facebook.com/tuartwedding
Instagram: instagram.com/tuartwedding
Email: [email protected]
Flickr: www.flickr.com/photos/tuarts